Level 3 Award in Education and Training

The Level 3 Award in Education and Training an official certified course with a qualification and is intended to give individuals the information and certainty to instruct in the post 16 training area. This could be as a coach in the private preparing industry or as an instructor/speaker in further training. This capability replaces the […]

Emotional Intelligence at Work

Enthusiastic intelligence influences every one of us, regardless of whether we’re continually working as a team with others or independently on business projects. Along these lines, this instructional class would be reasonable for everybody in your association, however especially those that need to cooperate with others all the time. 90% of Top Performers have high […]

Mental Health Awareness

This course is appropriate for the individuals who need to increase familiarity with emotional wellness within a work environment; to distinguish between early indications of regular psychological wellness, sickness and to learn the abilities to help others achieve a happy state of mind. Our psychological, mindfulness courses are intended to begin discussions about emotional wellness […]

How NOT to be afraid when presenting information

Giving certainty is a basic business aptitude. This profoundly powerful course will assist you in beating nerves by applying pragmatic procedures that assist you with turning out to be increasingly certain when you present. You will get familiar with the insider facts of non-verbal knowledge – how to utilize non-verbal communication to further your presentation […]

The Positive Way to be Assertive

Knowing how you come across to others is at the core to good relational abilities. Having the option to pick your reaction to some random circumstance as opposed to receiving an automatic response gives you more power over the effect you have on others. This one-day “The Positive Way to be Assertive” course will assist […]

Dealing with Difficult People and Unreasonable Behaviour at Work

Managing difficult individuals, regardless of whether they are supervisors, associates or customers, can prompt staff to feel low, unmotivated and can sometimes lead to mental health issues. This course will walk you through methods for assessing the issue, attempting to understand why the other individual is being troublesome and how to pre-empt such behaviour. Courses […]

Managing Conflict

In this “Managing Conflict” course, we utilise a blend of hypothesis and down to earth practices intended to assist you with settling conflicts. It will assist you with making increasingly successful results in difficult circumstances. You will figure out how to change what you do, what to say, and the best ways to say it, […]

Safeguarding of Vulnerable Adults and Young People

Safeguarding of Vulnerable Adults and Young People is a course for any individual who works with, aides, or supports adults and young people. Individuals who work in well-being and social care regularly work with patients, who for a scope of reasons, might be less ready to shield themselves from difficult situations, mistakes or danger. You […]

Disability Awareness

This Disability Awareness course teaches students techniques and approaches about enhancing relationships and helping individuals with physical disabilities. This popular course will help your staff be clear about legitimate duties under the Equality Act 2010, and guarantee they can unhesitatingly address the issues faced daily by people with a disability. This course clarifies progressively about […]

Two-Day IELTS Preparation Course – TfL Drivers

Our Two-Day English course prepares cab drivers to take the English test required by TfL to obtain or renew a taxi license. The IELTS test is comprised of four components: Speaking, Listening, Reading and Writing. Team Steps has a tutor team experienced in delivering IELTS training who understand the requirements and expectations of the test. […]